Terms of Conditions

Last Updated: 27th February 2025

AGREEMENT TO OUR LEGAL TERMS

We are Happy Solutions Private Limited (“Company”, “we”, “us”, or “our”), a company registered at:
📍 261/4 Janajaya Mawatha, Gonawala, Sri Lanka

We operate the website http://serendipitymirissa.com (the “Site”), along with other related products and services that reference or link to these legal terms (collectively, the “Services”).

Contact Information

📞 Phone: +94 77 997 1971
📧 Email: info@serendipitymirissa.com
📍 Mail: 261/4 Janajaya Mawatha, Gonawala, Sri Lanka

These Legal Terms form a binding agreement between you (whether personally or on behalf of an entity) and Happy Solutions Private Limited, governing your access and use of our Services.

🔹 By accessing our Services, you confirm that you have read, understood, and agreed to these Legal Terms.
🔹 If you do not agree with any of these terms, you are expressly prohibited from using our Services and must discontinue use immediately.

We reserve the right to modify these Legal Terms at any time. Updates will be indicated by the “Last Updated” date above. It is your responsibility to review these terms periodically. Continued use of our Services after changes are posted signifies your acceptance of the revised terms.

📌 Age Restriction
Our Services are intended for users 18 years and older. If you are under 18, you are not permitted to use or register for our Services.

We recommend printing a copy of these Legal Terms for your records.

OUR SERVICES
INTELLECTUAL PROPERTY RIGHTS
USER REPRESENTATIONS
PURCHASES AND PAYMENT
REFUND POLICY
PROHIBITED ACTIVITIES
USER-GENERATED CONTENT
CONTENT LICENSE
THIRD-PARTY WEBSITES AND CONTENT
SERVICE MANAGEMENT
PRIVACY POLICY
TERM & TERMINATION
MODIFICATIONS & INTERRUPTIONS
GOVERNING LAW
DISPUTE RESOLUTION
CORRECTIONS
DISCLAIMER
LIMITATION OF LIABILITY
INDEMNIFICATION
USER DATA
ELECTRONIC COMMUNICATIONS
CALIFORNIA USERS & RESIDENTS
MISCELLANEOUS
CONTACT US

1. OUR SERVICES

The information provided in our Services is not intended for distribution or use in jurisdictions where such distribution would violate laws or require additional legal compliance from us. Users accessing our Services from outside Sri Lanka are responsible for compliance with their local laws.

Additionally, our Services are not designed to comply with industry-specific regulations (e.g., HIPAA, FISMA, GLBA). If your interactions are subject to such laws, you must not use our Services.

2. INTELLECTUAL PROPERTY RIGHTS

Our Intellectual Property

We own or have the appropriate licenses for all intellectual property in our Services, including:
✅ Source code, databases, software
✅ Website design, text, photographs, graphics
✅ Audio, video, functionality
✅ Trademarks, service marks, and logos

These materials are protected under copyright, trademark, and unfair competition laws worldwide.

You may access the Content and Marks in our Services only for personal, non-commercial use under a limited, revocable license.

🔹 Prohibited Actions:

Copying, distributing, selling, or exploiting any part of the Services without written permission.
Using our trademarks, logos, or branding without explicit consent.

📩 For permissions regarding the use of our content, email: info@serendipitymirissa.com

Any breach of these intellectual property rights will result in the immediate termination of your right to use our Services.

3. USER REPRESENTATIONS

By using our Services, you confirm that:
✅ You have the legal capacity to agree to these terms.
✅ You are not a minor in your place of residence.
✅ You will not use automated systems (bots, scripts, etc.) to access our Services.
✅ You will not use the Services for illegal or unauthorised purposes.

Providing false, inaccurate, or misleading information may result in suspension or termination of your account.

4. PURCHASES AND PAYMENT

We accept the following payment methods:
💳 Visa, Mastercard, American Express, Discover
💰 PayPal

By making a purchase, you agree to provide accurate payment details and update them as necessary.

📌 Important Notes:

Prices are subject to change at any time.
All transactions are processed in US dollars.
We reserve the right to limit or refuse orders at our discretion.
Any pricing errors may be corrected even after payment has been received.

5. REFUND POLICY

🚫 All sales are final. No refunds will be issued for any purchases made via our Services.

6. PROHIBITED ACTIVITIES

You must not:
❌ Extract, scrape, or copy data from our Services.
❌ Mislead, defraud, or impersonate others.
❌ Upload or transmit viruses, malware, or harmful content.
❌ Violate intellectual property laws.
❌ Use automated systems (bots, scripts, scrapers) to access our Services.
❌ Engage in harassment, discrimination, or hate speech.

Violation of these rules may result in immediate termination of your access to our Services.

7. USER-GENERATED CONTENT

While our Services do not currently allow users to submit content, any submissions (such as feedback or suggestions) grant us an unrestricted, royalty-free license to use them.

You confirm that your submissions:
✔ Do not infringe third-party rights.
✔ Are not confidential.
✔ Are not unlawful or offensive.

We are not responsible for user-generated content and reserve the right to remove content that violates these terms.

8. CONTENT LICENSE

By using our Services, you grant us permission to access, store, process, and use any content you provide in accordance with our Privacy Policy and your account settings.

🔹 If you submit suggestions or feedback about our Services, you agree that we may use them without compensation.

We do not claim ownership over your contributions, but by posting them, you grant us a non-exclusive, transferable, royalty-free license to use, modify, display, and distribute them for operational and marketing purposes.

9. THIRD-PARTY WEBSITES AND CONTENT

Our Services may contain links to third-party websites or content that is not controlled by us.

📌 Important Notes:

We do not endorse or take responsibility for third-party content.
If you choose to engage with third-party websites, you do so at your own risk.
Purchases from third parties are solely between you and the vendor—we are not responsible for any issues.

We recommend reviewing the terms and policies of any third-party websites you visit through our Services.

10. SERVICE MANAGEMENT

We reserve the right to:
✅ Monitor the Services for violations of these Terms.
✅ Take legal action against any user violating laws or our policies.
✅ Restrict or terminate access to content that we find excessive, disruptive, or unlawful.
✅ Modify or discontinue parts of the Services without notice.

We are not liable for any losses caused by interruptions, downtime, or discontinuation of our Services.

11. PRIVACY POLICY

We care about data privacy. By using our Services, you agree to our Privacy Policy, available here:

📌 Privacy Policy

Please be aware that our Services are hosted in the United Kingdom. If you access our Services from other regions, you agree to your data being transferred and processed in the UK.

12. TERM & TERMINATION

These Legal Terms remain in effect while you use our Services.

🚫 We reserve the right to suspend or terminate your access at any time if:

You violate any provisions of these terms.
You engage in illegal or harmful activities.
You attempt to circumvent security measures.

Termination may occur without prior notice, and we may also take legal action if necessary.

13. MODIFICATIONS & INTERRUPTIONS

We reserve the right to:
🔹 Modify or remove content from the Services at any time.
🔹 Change prices or features without prior notice.
🔹 Suspend access due to maintenance, system failures, or external disruptions.

We are not responsible for any loss or inconvenience caused by these changes.

14. GOVERNING LAW

These Legal Terms are governed by the laws of the United Kingdom.

📌 If you reside in the EU, you also benefit from the consumer protections under the laws of your country.

All legal disputes shall be resolved in the courts of the United Kingdom.

15. DISPUTE RESOLUTION

A. Informal Negotiations

Before initiating legal action, both parties agree to first attempt to resolve disputes amicably within 30 days of written notice.

B. Arbitration

If disputes remain unresolved, they shall be settled through binding arbitration under the European Court of Arbitration, seated in London, UK.

C. Exceptions

Disputes involving intellectual property rights, theft, fraud, or privacy violations are exempt from arbitration and may proceed in court.

16. CORRECTIONS

We strive for accuracy but acknowledge that errors (e.g., in descriptions, pricing, or availability) may occur.

🔹 We reserve the right to correct mistakes and update information at any time without prior notice.

17. DISCLAIMER

🚨 Our Services are provided “AS IS” and “AS AVAILABLE”.

We do not guarantee:
❌ That the Services will always be error-free or uninterrupted.
❌ That information is 100% accurate, complete, or up-to-date.
❌ That third-party content meets your expectations.

You use our Services at your own risk.

18. LIMITATION OF LIABILITY

📌 To the maximum extent permitted by law, we shall not be liable for:

Loss of profits, revenue, or data.
Personal injury or property damage.
Unauthorised access to your information.
Service interruptions or bugs.

This exclusion of liability applies regardless of whether damages were foreseeable or we were advised of potential risks.

19. INDEMNIFICATION

You agree to defend and indemnify us (including affiliates, employees, and partners) against any claims, liabilities, or expenses arising from:

✅ Your use of our Services.
✅ Your violation of these Legal Terms.
✅ Your breach of intellectual property rights.
✅ Any harm caused to other users.

If we incur costs due to your actions, you agree to cover our expenses, including legal fees.

20. USER DATA

While we maintain backups, you are responsible for securing your personal data.

📌 We are not liable for lost, corrupted, or deleted data.

21. ELECTRONIC COMMUNICATIONS

By using our Services, you consent to:
📧 Electronic communication (email, online messages).
✅ Electronic signatures and agreements.

This agreement satisfies legal requirements for contracts and disclosures in writing.

22. CALIFORNIA USERS & RESIDENTS

📌 California Consumer Protection
If you have unresolved complaints, you may contact the California Department of Consumer Affairs:

📍 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834
📞 (800) 952-5210 or (916) 445-1254

23. MISCELLANEOUS

These Legal Terms represent the entire agreement between you and us.
Failure to enforce any provision does not waive our rights.
If any part of these Legal Terms is unenforceable, the rest remains in effect.
We may assign our rights to another party at any time.

24. CONTACT US

For any questions or concerns, contact us at:

📧 info@serendipitymirissa.com