Privacy Policy
Last Updated: 27th February 2025
INTRODUCTION
This Privacy Notice explains how Happy Solutions Private Limited (“Company,” “we,” “us,” or “our”) collects, stores, uses, and/or shares (“processes”) your information when you:
✅ Visit our website: https://serendipitymirissa.com or any website linked to this Privacy Notice.
✅ Engage with us in relation to our sales, marketing, or events.
Questions or Concerns?
If you do not agree with our policies and practices, please do not use our Services. If you have any questions, contact us at:
📧 info@serendipitymirissa.com
📍 261/4 Janajaya Mawatha, Gonawala, Sri Lanka
SUMMARY OF KEY POINTS
This summary provides key details from our Privacy Notice. You can find more detailed explanations in the sections that follow.
What personal information do we process?
When you visit or use our Services, we may collect personal information based on how you interact with us, the choices you make, and the features you use. Learn more
Do we process any sensitive personal information?
No, we do not process sensitive personal information.
Do we receive any information from third parties?
No, we do not receive personal information from third parties.
How do we process your information?
We process your information to:
✅ Provide and improve our Services
✅ Ensure security and fraud prevention
✅ Comply with legal obligations
When and with whom do we share personal information?
We may share your information only in specific situations, such as business transfers. Learn more
How do we keep your information safe?
We implement security measures to protect your data but cannot guarantee 100% security against cybercriminals. Learn more
What are your rights?
Depending on your location, you may have rights over your personal data, including the right to access, correct, or delete it. Learn more
How can you exercise your rights?
Submit a data subject access request or contact us at info@serendipitymirissa.com. Learn more
For full details, please read the complete Privacy Policy below.
1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Provide
We collect personal information when you:
✅ Request information about our Services
✅ Engage in activities on our website
✅ Contact us directly
📌 Personal Information We Collect:
- Names
- Phone numbers
- Email addresses
- Billing addresses
- Payment details (debit/credit card numbers, security codes, etc.)
🚫 Sensitive Information: We do not process sensitive personal information.
Automatically Collected Information
Some data is collected automatically when you use our Services. This does not identify you personally but may include:
- IP address
- Browser and device details
- Operating system
- Location data (if enabled)
- Website interactions
We use cookies and tracking technologies to improve our Services. Learn more in our Cookie Policy.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process personal information to:
✅ Respond to inquiries and support requests
✅ Send you updates about our Services
✅ Enable user-to-user communications
✅ Improve our website and Services
✅ Ensure security and prevent fraud
✅ Analyse usage trends to enhance performance
✅ Deliver targeted marketing (if opted in)
You can opt out of marketing communications at any time. Learn how.
3. LEGAL BASES FOR PROCESSING YOUR INFORMATION
If you are in the EU, UK, or Switzerland, we process personal data based on:
✅ Consent – You have given us permission.
✅ Contract – Data is necessary to fulfil a contract with you.
✅ Legal Obligation – Compliance with legal requirements.
✅ Legitimate Interest – For business needs that do not override your rights.
If you are in Canada, we process personal data with express or implied consent.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We only share data in specific situations, such as:
✅ Business transfers – If our company is merged, sold, or acquired.
✅ Legal compliance – If required by law enforcement.
We do not sell personal information.
5. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?
Yes, we use cookies and tracking technologies to:
✅ Improve website functionality
✅ Personalise your experience
✅ Analyse website traffic
You can manage cookies in your browser settings. Learn more in our Cookie Policy.
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
Our servers are located in the United Kingdom and Sri Lanka. If you access our Services from another country, your data may be transferred internationally.
We ensure appropriate security measures are in place.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your data only as long as necessary for the purposes outlined in this Privacy Notice. If no longer needed, we:
✅ Delete it OR
✅ Anonymise it
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement:
🔹 Secure servers
🔹 Encrypted payment processing
🔹 Regular security monitoring
However, no online transmission is 100% secure, so we cannot guarantee absolute security.
9. DO WE COLLECT INFORMATION FROM MINORS?
🚫 No, we do not knowingly collect data from users under 18.
If we discover that a minor’s data has been collected, we will delete it immediately.
10. WHAT ARE YOUR PRIVACY RIGHTS?
You may have the right to:
✔ Request access to your data
✔ Request corrections or updates
✔ Request data deletion
✔ Opt out of marketing emails
To exercise your rights, contact us at:
11. DO WE RESPOND TO “DO-NOT-TRACK” REQUESTS?
🚫 Currently, we do not respond to Do-Not-Track signals due to the lack of industry standards.
12. DO UNITED STATES RESIDENTS HAVE ADDITIONAL RIGHTS?
If you are a California, Colorado, Connecticut, Utah, or Virginia resident, you may have additional rights under state privacy laws.
To request data access or deletion, email us at info@serendipitymirissa.com.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
📧 Email: info@serendipitymirissa.com
📍 Address: 261/4 Janajaya Mawatha, Gonawala, Sri Lanka
14. UPDATES TO THIS PRIVACY NOTICE
We may update this Privacy Notice from time to time. The latest version will always be available at:
